Membership FAQs

How do I renew my membership?

You can renew your membership in the ShulCloud Member Portal. Click here, then “Forgot Your Password?” for access.

Want to explore if membership is right for you?

Contact Miriam Rubin at miriam@romemu.org or call 212-580-4294 x 805

What is the membership portal, and what can I do in it?

When you login to your ShulCloud member portal, you can update your household’s information, renew your membership or start a new one, see the membership directory, edit your own membership directory listing, manage your yahrzeits, enroll your child in Seekers Holistic Hebrew School, and update your payment methods. Please see this tutorial video for all the steps to set up your ShulCloud account. 

How are new/ first time members welcomed into the community? 

We have a wonderful new member orientation program designed to allow first-time members of Romemu to meet and form connections with other new members, our clergy, volunteer leadership, and the community at large. This program is recommended, but optional for new members. 

Can I become a member of Romemu if my mother wasn’t Jewish, or if I wasn’t raised in a Jewish household?

Yes! At Romemu, we are happy to welcome you into our community regardless of your family’s religious affiliations/ identities.

I’m interested in sending my child(ren) to Romemu’s Seekers Holistic Hebrew School. Do I need to be a member?

Yes. Both parents and children must be Romemu members to enroll in Seekers. Please note that Hebrew school registration fees are not included in membership dues.

Do Romemu members receive discounts to classes and events?

Yes. Romemu members at all levels receive special discounts and/ or early registration for Romemu classes and events. Members also get exclusive access to our annual Community Gathering and annual Community Retreat. 

How much do membership dues cover?

Historically, approximately 25% of Romemu’s annual income comes from our yearly membership dues. Membership is an incredibly important piece of our yearly budget and we depend on our community to renew and new members to join.

Why do you include a security fee in membership dues?

Romemu is committed to creating a safe space for all who come to pray at our services and attend our events. To ensure the safety of our community, we hire security professionals to be present at all Romemu gatherings. We ask that the community share in the cost of this service.

I’d like to join, but my financial capacity is limited. Can I still become a member? 

If you have suffered a recent income loss that makes it infeasible for you to pay for a traditional membership package, please check out our Ez’rah (With Help) Membership below. Romemu turns nobody away due to economic circumstances.

Who do I reach out to for tech support? 

Reach out to membership@romemu.org with questions. 

I have questions about some of the financial information on my account — who should I reach out to?

Please reach out to gratitude@romemu.org

Are tickets for Romemu’s High Holy Day services included in membership?

High Holy Day tickets are part of many membership levels, as indicated here. All membership signups after June 30, 2020 are granted High Holy Day tickets according to availability. Some types of membership, including the Friend and Digital Supporter levels, do not include High Holy Day tickets.